Mystic Turtle Agate Silk Knotted Necklace
Elastic can be fickle, and "stuff' happens. The kids, the dog, the doorknob...just day-to-day life can interfere with the integrity of your bracelet. If it stretches too much or breaks, contact us for an RA#, and we will restring your bracelet at no charge for the lifetime of your piece. *You are responsible for shipping both ways.
Our pieces are hand-assembled to order, requiring 5-7 business days for processing, depending on item quantity.
We'll contact you within 24 hours for any queries or potential delays.
For further assistance, contact us at hello@brettlauren.com or 862.206.6738.
Frequently Asked Questions
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Elastic can be fickle, and "stuff' happens. The kids, the dog, the doorknob...just day-to-day life can interfere with the integrity of your bracelet. If it stretches too much or breaks, contact us for an RA#, and we will restring your bracelet at no charge for the lifetime of your piece. *You are responsible for shipping both ways.
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Technically, yes; however, we don't recommend it. Liquids, lotions, sprays, and any chemicals are not good for the plating on the metal or the gemstones. They can also compromise the integrity of the elastic.
Sure, it will happen sometimes, but it's not the end of the world. Overall, we suggest that you don't, and we are not responsible for any damage caused by repeated exposure to these elements.
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Yes, of course! We are happy to accept exchanges for any reason within seven days of receipt. Please get in touch with us for an RA#, and you will receive instructions on how to make the exchange.
Please note that you will be responsible for shipping each way unless we have made a manufacturing or shipping error. -
Yes, of course! The biggest compliment we can receive is when someone selects one of our items to gift another person. Thank YOU!
At checkout, there is a space for "Notes". Please insert whatever text you would like, and we will hand-write a note with your words to accompany your gift.
